Cancellation and Refund Policy

SwiftDial – Cancellation & Refund Policy

At SwiftDial, we value our customers and strive to provide complete satisfaction. If, for any reason, you are not satisfied with our services, you may request a cancellation or refund as per the terms below.

CANCELLATION POLICY

• To cancel your subscription or order, please use the Contact Us option in the app or email our support team with your registered email ID and a valid reason for cancellation, along with your unique transaction reference number.
• Renewals are not automatic unless payment is made in advance and successfully received by SwiftDial.
• Renewal requests must be made at least 3 business days before the end of the current subscription period. Requests made later may result in temporary suspension until the renewal is processed.
• Once your request is verified, your subscription/service will be canceled or renewed within 3 working days based on the service charges received.

REFUND POLICY

• We aim to provide the best experience with SwiftDial’s services, including team management, lead tracking, and call monitoring features.
• If you are not satisfied with the services, we will review your request. If the reasons are genuine and fall under our refund terms, a refund will be processed within 14 business days of approval.
• Refunds will be made in the same mode of payment used for the purchase:
  • Credit/Debit Card: Refund to the same card.
  • UPI/Payment Gateway: Refund to the same bank account.
  • Cheque/DD: Refund via crossed cheque in your favor (if applicable).

NOTE:

• For any clarifications regarding cancellation or refund, please contact us in writing before making the final purchase or renewal decision.
• The refund policy does not cover misuse of the app, violations of our Terms & Conditions, or services already utilized beyond the refund eligibility window.

SwiftDial is a business productivity app intended for users aged 18 and above.