SwiftDial Privacy Policy

Thank you for choosing SwiftDial. We prioritize your data privacy and security. This policy explains the information we collect, how we use it, and your rights. Go through this policy thoroughly before using this application.

For any inquiries, contact us at info@hydear.com.

Product & Usage

  • App Availability: Google Play Store & Apple App Store
  • Login & Data Storage: Account required. Data stored on-device and AWS cloud.
  • Communication: SMS, WhatsApp, and Email supported
  • Call Logs & Recordings: Accessed from device, securely stored on cloud
  • Notes & Updates: Saved locally
  • Subscription: 10-day free trial, then paid plans

Scope of Policy

Applies to data collected via:

  • Mobile App (Android & iOS)
  • Services (Registration, Leads, Tracking)

By using SwiftDial, you consent to data collection and processing as described.

1 .Information We Collect

Personal Information (Provided by You)

We collect data when you register, request information, or use our services, including:

  • Name & Contact Details (Name, email, phone, address)
  • Account Credentials (Password & security details)
  • Payment Information (for subscriptions, if applicable)
  • All details must be accurate & updated.
  • Automatically Collected Data

When you access SwiftDial, we collect:

  • Site Interaction (Session details, referring URLs, timestamps)

Cookies & Tracking (See our Cookie Policy)

Mobile App Data Collection

We may request access to:

  • Device Access (Camera, contacts, storage, SMS, microphone, etc.)
  • Device Information (OS version, network, IP)
  • Push Notifications (Can be disabled in settings)

Data from Third-Party Sources

We may collect limited data from:

  • Public Records & Marketing Partners
  • Social Media Platforms (Facebook, LinkedIn, etc.)
  • Third-Party Ads & Search Engines
  • This may include profile info, marketing insights, and lead generation data.

2 .How We Use Your Information?

We process your data based on legitimate business interests, contract fulfillment, legal compliance, and/or your consent.

How We Use Collected Information
  • Marketing & Promotions- Send offers, updates, and promotional content (opt-out available).
  • Service Notifications- Inform you about product updates, new features, and policy changes.
  • Testimonials & Client Logos- Display testimonials and business logos (with consent).
  • Targeted Advertising- Personalize content & ads based on usage patterns (see Cookie Policy).
  • Feedback & Improvement- Gather user insights to enhance SwiftDial’s services.
  • Security & Fraud Prevention- Monitor suspicious activities and protect user data.
  • User-to-User Communication- Enable interactions between users (with consent).
  • Policy & Legal Compliance- Enforce platform policies & comply with legal obligations.
  • Analytics & Business Development- Analyze trends, optimize services, and measure campaign effectiveness.

3. Will Your Information Be Shared Somewhere Else?

We only share your data with your consent, for legal compliance, to protect rights, or for business operations.

When We May Share Your Information
  • Legal Compliance - Disclose data when required by law, court orders, or law enforcement.
  • Security & Fraud Prevention - Investigate fraud, security threats, or policy violations.
  • Third-Party Vendors - Share data with trusted service providers for payment processing, analytics, hosting, and marketing (no data selling).
  • Business Transfers - Data may be transferred during mergers, acquisitions, or financing.
  • Advertising Partners - Third-party advertisers may use cookies & tracking tech for personalized ads.
  • Affiliates & Business Partners - Share data with affiliates and partners for service collaboration (ensuring privacy compliance).
  • Public & Social Interactions - Public posts, comments, or social logins may be visible to others.

Note: We never sell your personal information and ensure it is shared only when absolutely necessary.

4. Do We Use Cookies & Tracking Technologies?

Yes, we use cookies, pixels, and web beacons to enhance user experience, analyze data, and improve our services.

For details on managing cookies, refer to our Cookie Policy.

5. How Long Do We Keep Your Information?

We retain your data only as long as necessary for the purposes outlined in this policy.

  • No data is kept beyond 1 year after account termination, unless legally required.
  • Once no longer needed, data is deleted or anonymized. If immediate deletion isn't possible, it is securely stored and isolated until removal.

6. How Do We Keep Your Information Safe?

  • We use advanced security measures to protect your data from unauthorized access, loss, or misuse
  • While we implement industry-standard security, no online system is 100% secure.
  • To enhance security, use SwiftDial in a safe environment and avoid sharing sensitive data on unsecured networks.

7. Do We Collect Information from Minors?

  • No, we do not knowingly collect or market to users under 18 years old.
  • If we discover data from a minor, we will delete it immediately.

If you suspect a minor's data is in our system, contact us at our registered mail ID.

8. What Are Your Privacy Rights?

Depending on your location, you may have rights to:

  • Access - Request a copy of your data.
  • Rectify - Correct inaccurate information.
  • Erase - Request data deletion.
  • Restrict Processing - Limit how we use your data.
  • Portability - Obtain your data in a machine-readable format.
  • Object - Stop certain data processing activities.

To exercise these rights, contact us. If you have given consent, you can withdraw it anytime, but this won’t affect past lawful processing.

9. Do We Update This Policy?

Yes, we update this policy periodically to comply with laws and industry standards

Changes will be indicated with a "Revised" date.

If significant updates are made, we will:

Post a notice on our app.

Notify you directly via email or app alerts.

10. Is Your Data Secure?

Yes. SwiftDial follows industry-standard security measures to protect your data from unauthorized access or breaches.

  • We use HTTPS SSL encryption for secure data transmission.
  • Our security framework is regularly updated to counter emerging threats.

11. How Can You Contact Us?

Email: info@hydear.com